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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittney Lambro

February 11, 2025

5  out of  5
rating by Brittney Lambro
"My family and I have been with Matt and his team for quite some years now, and they are AMAZING!! I can't tell you how nice it is to work with an actual person, and not have to press 1 for a team member and wait in a que. Their prices are by far the best, and anything we have asked of them, has been taken care of so quickly & efficiently. We've also referred Matt's team to a few of our family & friends, and they too have been very impressed with the service and staff!"
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Hiro Kawahara

January 27, 2025

5  out of  5
rating by Hiro Kawahara
"Always the best customer service around. Made my stressful morning so much better with quick resolutions and easy step by step expectations as to what I should do or expect next!"
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Peter E

December 5, 2024

5  out of  5
rating by Peter E
"Awesome insurance agency! I’ve been with this office for 24 years and have zero complaints!"
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Aspen Tyas

December 3, 2024

5  out of  5
rating by Aspen Tyas
"I love this office, every time I call the conversations are so quick and easy and they are so so helpful. I always leave with a smile. and most of our talks are less than 5 minutes"
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Kolten Harshbarger

October 17, 2024

2  out of  5
rating by Kolten Harshbarger
"A few years ago I transferred to this agent when I moved to the area and they were very helpful. However I tried calling several times over the past month and was unable to reach them. I finally just switched to a different State Farm agent that answered the phone. I couldn't imagine having to work with this office if I actually had a bad day and needed to file a claim."
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Lance Larsen

September 24, 2024

5  out of  5
rating by Lance Larsen
"In a world where you have endless automated answering machines and terrible customer service, the David Varelia Branch of State farm brings you back to the good old days of customer service. Dan, Matt, and Nick always put the customer first. They will work double time so you can sleep easy at night. I've switched over my home, Auto, and umbrella to them. I live across the state in central Washington and still prefer to use them because of the impeccable service. Thank you Varelia's! You take care of me like I'm family."
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Hoon Won

September 21, 2024

5  out of  5
rating by Hoon Won
"They provide always great service for the customers. I am happy whenever I spoke with them."
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Bev Cole

September 11, 2024

5  out of  5
rating by Bev Cole
"I've been a customer for around 20 years. They have always been friendly, kind, upfront, and great to work with. Thank you for all these years of being great! We appreciate you!"
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Briana O

July 1, 2024

5  out of  5
rating by Briana O
"We absolutely LOVE this office!!! Dan is always a pleasure to speak with, Nick, Matt, and Katrina have been with us since 2011 ish when we switched from being miserable and felt stuck with progressive. They gave us a rate half the cost, multiplied the support, and gave priceless customer service!!! We have listed our home for sale and are trying to move to North Carolina, when they day comes, we will dread losing their office!! We have built such a positive relationship with David Varelia and his team! If you haven't called their office yet, I don't know what you're waiting for!!! They have a team NO ONE can even compare, too! They actually care and get to know their clients on a personal level!! It probably comes off as strange how much we love our insurance agents 🤪😅"
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Carmelita Calo

May 2, 2024

5  out of  5
rating by Carmelita Calo
"Really care to treat people well. Dedicated and professional service"
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Shane Mcelhenney

April 19, 2024

5  out of  5
rating by Shane Mcelhenney
"There the best I have to many vehicles. Lol .they always give me the best price.There very friendly and great to talk while they are helping me with a claim or a quote"
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Christine T

April 18, 2024

5  out of  5
rating by Christine T
"I can put my trust on them!"
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Marilyn Hale

April 10, 2024

5  out of  5
rating by Marilyn Hale
"This is your place for insurance!! I have worked with Matt on both auto and apartment insurance and he is SUPERIOR in every way! Kind, helpful, efficient, knowledgeable, caring. Customer service still exists at this office! I would leave 10 stars if I could!"
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Tami Thompson

April 8, 2024

5  out of  5
rating by Tami Thompson
"David Varelia’s Stars Farm team has been our agent for 30+ years. So friendly, helpful and knowledgeable with insurance needs."
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Maua Tamambele

March 12, 2024

5  out of  5
rating by Maua Tamambele
"Very professional and best customer service ever.👏. Keep it up good job 👍"
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Carol Ryckman

March 4, 2024

5  out of  5
rating by Carol Ryckman
"Always excellent service from any of the insurance professionals in the Fairwood office. They always go above and beyond to handle any insurance problem you may have. 5 star operation for sure!"
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Norm Smith

February 13, 2024

5  out of  5
rating by Norm Smith
"Matt and crew always take care of our needs in a timely fashion and get us good pricing on our multiple accounts. Thanks for all the help!"
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thom osborne

February 9, 2024

5  out of  5
rating by thom osborne
"Always friendly, always helpful. Very personalized service. Happy to drive from new house in Bonney Lake, to Varelia State Farm office in Fairwood."
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Stacey Basher

February 8, 2024

5  out of  5
rating by Stacey Basher
"I called randomly for insurance quotes, not intending to change insurances that same day. My intention changed upon speaking to Daniel who is super friendly, prepared with important questions, and was able to beat my insurance carrier pricing on all my policies. It’s been a few months, and he’s continued to be helpful and responsive anytime I need something! 2/8/2024 A year later and Daniel is still an outstanding agent!"
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Sonja Harkins

January 10, 2024

5  out of  5
rating by Sonja Harkins
"Amazing service. I’ve been with them for over 25 years and do not have one single complaint. They are the best."
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CKA CKA

December 29, 2023

5  out of  5
rating by CKA CKA
"Great, awesome, very helpful, professional, and outstanding staff at Mr. Varelia's State Farm Office."
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Larry Hirsch

November 8, 2023

5  out of  5
rating by Larry Hirsch
"This agency is Fantastic"
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Mike Ryan

November 6, 2023

5  out of  5
rating by Mike Ryan
"Went here to get a quote on insurance they worked with us in person and it was Way easier than trying to call an online insurance where the website is sometimes down and wait to get a sales person then be told the internet is not working David at state farm helped us with our which was mybe 50 dollars more than the company we had before. Plus a real person that can answer all your questions."
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Edward Turley

September 26, 2023

5  out of  5
rating by Edward Turley
"This agency has top notch people that give prompt and professional services. When we reach out with a question or concern, we get a fast reply and sensible answers."
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S. Dutch Deutschman

September 6, 2023

5  out of  5
rating by S. Dutch Deutschman
"Awesome customer service and family owned"